Terms and Conditions

By completing and submitting an electronic order, you are making an offer to purchase goods which, if accepted by us, will result in a binding contract.

Certain steps must be followed for a binding contract to be formed between us, which are described below. After you have placed your order:

1.we will send you, as soon as possible, an email to acknowledge your order. It will confirm which goods you have ordered. This email is not an order acceptance from us and at this stage no contract is formed between us;

2.when we despatch your goods from the warehouse, we will send you a confirmation email (“Despatch Email”). This email constitutes a formal acceptance of your order by us. This also means that a binding contract between us is formed and you and we are obliged to fulfil our obligations under that binding contract.

When will I receive my goods?
We will send you a Despatch Email as soon as your goods has been despatched. If you chose Standard Delivery: you should receive your goods within 2 – 4 days (excluding Sundays).

If you chose Next Day Delivery: you will receive your goods the next working day after despatch. If you order after 2pm on a Thursday, your goods will be despatched on Friday, and should be delivered on the next working day (Monday). If you order after 2pm on a Friday your goods will not be despatched until the following Monday, and should be delivered on Tuesday.

We will make every effort to deliver your goods in accordance with the timescales indicated in our Delivery information page. We will not be liable for delays in delivering your goods where such delay is due to reasons outside of our control.

Please note that you will need someone to sign and accept delivery of Next Day deliveries.

Delivery information
·Free Standard delivery applies only to orders of £150 or more (including VAT at the UK rate) placed on the G French Jewellery Website.

·Goods ordered must come to the applicable total before any packing charges are added.

·We reserve the right to change or discontinue free delivery at any time.

·We can deliver to anywhere in the UK (including Northern Ireland). Unfortunately, we cannot deliver online orders to stores or addresses in the Channel Islands or Eire, but you can find stores in these areas.