Privacy Policy

Privacy Policy

At G. French Jewellery, our commitment to exceptional customer service and value means we respect and protect the privacy of our customers. To help us provide the best possible service, we may collect and maintain certain information regarding, for example, the products you purchase, and your billing and delivery information. However, we protect and enforce the confidentiality of this information very strictly, and under no circumstances will we sell or rent it to other businesses or third parties. We respect your privacy and do all we can to honour the trust you place in G. French Jewellery.

We currently only send emails to customers who have asked us to send them information about our products and services. If you have asked for such emails in the past, but have now changed your mind, just email us and let us know and we will remove your details from our emailing list.

Your Security

G. French Jewellery will always treat all of your personal information as confidential and fully comply with all UK Data Protection legislation.  We only collect, store and process your personal data in accordance with the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2011.

When using this website and it’s services, there are situations in which we will collect, store and use personal information. These situations include:

  • Placing an order for home delivery
  • Placing an order for showroom collection
  • Signing up for email newsletters

When undertaking these actions, we will collect certain information from you including but not limited to:

  • Name
  • Billing address
  • E-mail address
  • Password(s)
  • Credit, debit card or other payment information

As we are always looking to enhance our customer’s experience while using this website, use of the website is monitored and anonymous data on customers’ use of the website is recorded. By using this website, we may also collect other information such as the URL you have come from, geographical location, I.P address, browser used and other data. We will never pass your details onto third parties.

Use of cookies

We may place Cookies on your device. To identify one page request from another, this Site uses a common technique called “HTTP-header cookies”. These cookies do not contain any personal information. They just indicate that a page request is from someone who has already visited the Site. Your browser may be set up to warn you whenever a site sends your browser a Cookie. If a pop-up message asks you to accept or reject the use of cookies, you should accept it. This Site will not work without them.

To find out more about Cookies, what they are used for and how you can choose to administer them, visit